Welcome to Human Factors Centre

Human Factors, Usability & User Research

Guiding companies through the Human Factors & Usability Engineering Process, whilst ensuring world class user experience.

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Our Services

We offer a full suite of Human Factors and Usability services, including constructing all regulatory documentation required by IEC2366-1/2 and the FDA. We conduct Formative and Summative Usability Testing as well as support companies earlier on in the design process to identify user needs and conduct exploratory research.

End-to-End Support

Whether you are at the start of your product development or midway through, we can help you to not only ensure that your devices are safe to use but also meet the needs of the intended users.

Our services span across early in-market research which includes Ethnography and Contextual Inquiries to assist in collecting user needs as well as conducting exploratory assessments to help identify the strengths and weakness of a concept.

We also help companies with the identification of use-related risks, the assigning of appropriate design controls, the writing of testable and technical user requirements to fuel design development and the validation of the effectiveness of controls to ensure the device is safe and meets the needs of the intended user.

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Documentation we assist with:

  • Use Specification
  • User Interface Evaluation Plan
  • Use-Related Risk Analysis
  • User Interface Specification (Requirements)
  • Formative Protocols
  • Discussion Guides and Reports
  • Summative Protocols
  • Discussion Guides and Reports
  • HF/UE report (for FDA)

Our Areas of Expertise

Surgical

We have worked within Orthopaedic surgery (including Trauma), Nerve Monitoring and Wound Therapy.

Combination Products

We have worked on a variety of body-worn or hand-held injectable devices such as Insulin pumps, Auto-injectors, Needle-Safety devices and other Drug transfer devices.

Software and Connected Devices

Our experience in this field ranges from connected health systems to software design for medical devices both on desktop applications and hand-held devices.

Medical Devices

We have extensive experience within the field of Radiotherapy, MRI, Dialysis and Airway Management.

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Alternatively, email us on info@humanfactorscentre.co.uk

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WHY WORK WITH US?

Your Consultancy For Human Factors For Medical Devices

Our Knowledge and Expertise

Our team is made up of experts in Human Factors, User Experience, Psychology, Design and Engineering.

Our Lab

Our state of the art, new viewing facility in Bristol can meet all of your usability testing needs. Book a tour today!

Our Accreditation

We are members of the Institute of Human Factors and Ergonomics as well as the Institute of Training and Occupational Learning.

Our Partners

We partner with recruitment companies and local moderators globally to ensure we can assist you to recruit the right users to test your product whenever and wherever you need to.

Our Mentorship Program

In addition to our consulting services, we offer all of our clients long-term mentorship to assist them to integrate Human Factors and Usability into their Companies working practices and to provide support in building team's in-house.

Our work with BSI

We are CH/062/01 committee members helping refine and update British Standards to assist Medical Device Manufacturers and Pharmaceutical Companies.

"HFC has been great to work with.  Their expertise in Human Factors and Usability Engineering is commendable and are extremely knowledgeable in medical device regulations.  I attended a Human Factors workshop bringing in speakers from the industry to share their expertise which I found very interesting.  I have applied what I learned from the workshops at work in my daily role.  HFC was quick to learn the details of our products and helped us quickly to prepare and execute our usability evaluations in a short period of time.  They were professional in their role and always a pleasure to work with."
Radiation Therapy Manufacturer
Product Delivery Manager
"HFC supported a project as a Usability expert and their profound knowledge and expertise in the area of Usability Engineering had a significant impact on the success of the whole project. Their consultancy activities did not just include supporting the intercultural team with expertise and the creation and review of documentation but also covered planning, organisation and support of formative and summative evaluations in the UK and the US. Their flexibility and willingness to take over several roles within the project team depending on needs was not just valued by me but by the whole team. They were a joy to work with because of their amazingly positive attitude and unconditional reliability. Even under pressure and when facing a high workload they are friendly and cooperative.
I am absolutely confident that Human Factors Centre will add value to your project and help you to make it a success."
Clinical Solutions Provider
Team Leader
"HFC has worked with us for circa 10 months. During that time they have successfully delivered training in the UK and abroad which has received great feedback and helped to drive the momentum of Human Factors within the business. HFC has also been contracted to work on a number of projects and due to their professional approach and high standard of deliverables, which have often come in well before deadlines, we have extended the scope of their engagement. We look forward to continuing to work with HFC in the future."
Dow 30 Medical/ Pharmaceuticals Company
Human Factors Engineer